Hilary Mofsowitz

Hilary Mofsowitz

Workplace Mediator & Arbitrator
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Labor and Employment Mediator | Arbitrator | Workplace Dispute Resolution Specialist

New York, USA | Formerly South Africa | National and International Panels
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Hilary Mofsowitz is an experienced labor and employment mediator and arbitrator with more than 25 years of alternative dispute resolution experience. She has served on numerous arbitration and mediation panels in both the public and private sectors and is recognized for her expertise in workplace conflict resolution, labor relations, and employment disputes.

Now based in New York, Hilary provides mediation, arbitration, fact-finding, and workplace investigation services throughout the United States and internationally.
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Professional Overview

Hilary built her ADR career in South Africa, where she mediated and arbitrated disputes across a wide range of industries and public sector institutions. She has extensive experience resolving disputes involving collective bargaining agreements, discrimination, workplace discipline, and employment termination.

She is also an accredited trainer and mentor for mediators and arbitrators and has played a significant role in developing ADR capacity and professional standards.

Hilary is known for her effective facilitation style and has achieved an estimated 80–85% settlement rate in mediated matters.
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Mediation and Arbitration Approach

Hilary Mofsowitz focuses on resolving disputes through structured dialogue, neutrality, and practical problem-solving. Her approach emphasizes:
- Fair and impartial facilitation
- Efficient dispute resolution
- Workplace relationship preservation when appropriate
- Clear and enforceable outcomes

Her extensive international experience makes her particularly well suited for complex labor, employment, and workplace disputes.
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Prior Professional Background

Before transitioning to ADR full-time, Hilary held senior leadership roles in Human Resources, including HR Director positions. Her experience includes:
- Collective bargaining negotiations
- HR policy development and implementation
- Labor relations and workplace dispute management

This background provides valuable insight into both management and employee perspectives.

Education

  • University of Cape Town, South Africa, Degree in Social Work
  • University of Stellenbosch, South Africa, Diploma, Industrial Relations Development Program

Labor and Employment Mediation and Arbitration

  • Collective bargaining agreement disputes
  • Termination and discharge disputes
  • Promotion and workplace advancement disputes
  • Individual employment contract disputes

Workplace and Civil Rights Disputes

  • Workplace discrimination claims
  • Sexual harassment disputes
  • Civil rights and EEOC-related matters
  • Workplace misconduct and disciplinary disputes

Arbitration and Neutral Services

  • Labor arbitration
  • Fact-finding and neutral evaluations
  • Hearing officer services
  • Workplace investigations

Panel Appointments and Professional Affiliations

  • American Arbitration Association — Arbitrator Panel (since 2022)
  • National Academy of Arbitrators — Member (since 2022)
  • National Mediation Board — Arbitrator Panel (since 2023)
  • New York City Transit panel since 2025
  • NCRS panel since 2025

Additional affiliations include:

  • Labor and Employment Relations Association (National and New York)
  • Association for Conflict Resolution – Greater New York (Board Member)
  • South African Society for Labor Law
  • International Ombuds Association
  • American Bar Association
  • Association of Workplace Investigators

Certification and Professional Training

  • Certificate of Competence, Becoming a Labor Arbitrator Program, Federal Mediation and Conciliation Service (FMCS), United States (2021)
  • Accredited mediator, arbitrator, trainer, and mentor

Specialized training

  • Workplace mediation and arbitration
  • Sexual harassment and discrimination dispute resolution
  • Labor relations legislation and dispute resolution frameworks
  • Fact-finding and facilitation

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