What is mediation?
General Mediation
Answer
Mediation is a structured negotiation in which a neutral third person helps people or organizations in a dispute communicate, identify issues, explore options, and try to reach a voluntary agreement. The mediator normally does not decide who is right, enter a judgment, or impose a settlement. The parties retain decision-making authority. Mediation may be used before suit, during litigation, on appeal, or in disputes that never enter court.
Reviewed by Wayne Lazarus on September 15, 2026.
Reviewed by Wayne H. Lazarus, attorney with more than 50 years’ experience, member of the State Bar of Georgia and The Florida Bar, and of Alternative Dispute Resolution sections.