California Department of Consumer Affairs — Consumer Mediation Program
🏛️ Attorney General / Consumer
Free
Statewide
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About
The California Department of Consumer Affairs Consumer Mediation Program provides free mediation services for disputes between consumers and licensed businesses regulated by the Department, including contractors, healthcare providers, and professional service firms.
call
Contact Information
Phone(800) 952-5210
Emaildca@dca.ca.gov
Address1625 North Market Blvd, Sacramento, Sacramento County
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Service Area
Statewide
Statewide — all California counties
payments
Cost
Free
Free for all qualifying consumer-business disputes involving DCA-licensed businesses.
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Dispute Types Handled
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Languages
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Online Services
Not available
Online complaint filing and case tracking available at dca.ca.gov.
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Verified Information
Last verified: April 5, 2026
Source: https://www.dca.ca.gov/consumers/mediation.shtml open_in_new
California ADR Directory