Hilary Mofsowitz

Hilary Mofsowitz

Workplace Mediator & Arbitrator
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Labor & Employment Mediator | Arbitrator | Workplace Investigations | Collective Bargaining & Organizational Conflict

New York | National & International Panels
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Professional Overview

Hilary Mofsowitz is a labor and employment mediator and arbitrator with more than 25 years of alternative dispute resolution experience across the United States and South Africa.

She serves on multiple national and international arbitration and mediation panels and is recognized for handling complex matters involving labor relations, collective bargaining, employment law, workplace investigations, and organizational conflict. Her extensive experience in both human resources leadership and alternative dispute resolution provides a balanced understanding of employer and employee perspectives, helping parties resolve disputes efficiently while preserving productive working relationships whenever possible.
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Mediation & Arbitration Approach

Hilary employs a structured, facilitative approach grounded in neutrality, efficiency, and practical problem-solving. She works with parties to move beyond positional conflict toward durable, enforceable agreements while maintaining fairness throughout the process.

Her approach emphasizes:
• Clear, impartial facilitation
• Efficient resolution of workplace disputes
• Preservation of working relationships where appropriate
• Practical, forward-looking solutions
• Collaborative problem-solving

Her international background and panel experience make her particularly effective in complex, multi-party, and cross-cultural workplace disputes.
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Professional Background

Hilary began her ADR career in South Africa, mediating and arbitrating disputes across both public and private sectors, including government agencies, unionized workplaces, and corporate employers.

Prior to focusing full-time on dispute resolution, she served in senior Human Resources leadership positions, including Human Resources Director, where she was responsible for:
• Collective bargaining negotiations
• Labor relations strategy
• Workplace policy development
• Employee relations
• Workplace investigations
• Disciplinary systems
• Organizational conflict management

This combination of executive HR leadership and ADR experience provides practical insight into the legal, operational, and human dynamics that often influence workplace disputes.

Areas of Mediation & Arbitration Focus

  • Labor & Employment Disputes
  • Collective Bargaining & Union Grievances
  • Workplace Discrimination & Harassment (EEOC-related)
  • Termination, Discipline & Workplace Misconduct
  • Employment Contracts & Executive Compensation
  • Workplace Investigations & Fact-Finding
  • Labor Arbitration & Neutral Evaluations

Panel Appointments & Affiliations

  • American Arbitration Association — Arbitrator Panel (since 2022)
  • National Academy of Arbitrators — Member (since 2022)
  • National Mediation Board — Arbitrator Panel (since 2023)
  • New York City Transit Panel (since 2025)
  • NCRS Panel (since 2025)

Additional Affiliations include:

  • Labor and Employment Relations Association (National & NY)
  • Association for Conflict Resolution – Greater New York (Board Member)
  • International Ombuds Association
  • American Bar Association
  • Association of Workplace Investigators

Certifications & Training

  • Certificate of Competence, Becoming a Labor Arbitrator Program (Federal Mediation and Conciliation Service, 2021)
  • Accredited mediator
  • Accredited arbitrator
  • Trainer and mentor

Specialized Training in:

  • Workplace mediation and arbitration
  • Sexual harassment and discrimination disputes
  • Labor relations and dispute resolution frameworks
  • Investigations and facilitation

Education

  • Degree in Social Work, University of Cape Town
  • Diploma, Industrial Relations Development Program, University of Stellenbosch

Geographic Scope

  • New York
  • Nationwide (U.S.)
  • International matters
  • Virtual and in-person proceedings

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