Laura Kass-Moreno

Laura Kass-Moreno

West Coast Resolution Group
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Laura Kass-Moreno

Credentialed Mediator | Civil Litigation Attorney (Ret.)
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Professional Overview

Laura Kass-Moreno brings more than four decades of experience in civil litigation and over two decades as a credentialed mediator. Since beginning her mediation practice in 1999, she has facilitated the resolution of complex, multi-party disputes across a wide range of subject areas, including business, employment, real estate, and insurance matters.

Her background includes representing both plaintiffs and defendants in high-level litigation, providing her with a balanced and comprehensive perspective in dispute resolution. Known for her persistence, creativity, and strategic insight, Ms. Kass-Moreno is frequently engaged in challenging cases where resolution may initially appear unlikely. She is often selected for matters where resolution has proven difficult and sustained, hands-on facilitation is required to move the case forward.
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Mediation Perspective

Ms. Kass-Moreno approaches mediation with the belief that as long as parties continue to communicate, resolution remains possible.

Her approach is particularly effective in cases where negotiations have stalled or parties are entrenched in their positions. She focuses on:
• Identifying underlying interests beyond stated positions
• Maintaining momentum in difficult negotiations
• Persistent engagement in high-conflict or complex matters

She is widely recognized for being:
• Patient yet highly persistent
• Insightful and creative in problem-solving
• Committed to achieving resolution where others may disengage
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Distinguishing Approach

Ms. Kass-Moreno is known for her unwavering commitment to resolution. Attorneys and clients consistently note her ability to persist through difficult negotiations and bring closure to cases others believed could not settle.

Her work extends beyond dispute resolution into training and organizational development, helping institutions improve communication, reduce conflict, and foster more effective and inclusive environments.
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Areas of Focus / Mediation Practice

  • Business & Commercial Disputes
  • Contract Disputes
  • Employment & Workplace Matters
  • Civil Rights
  • Real Estate & HOA Conflicts
  • Personal Injury & Insurance Claims
  • Professional Liability
  • Construction & Landlord/Tenant Disputes
  • Creditor/Debtor Matters

Common Case Types

  • Complex commercial and contract disputes
  • Employment disputes involving workplace conflict or breakdowns
  • Real estate and HOA conflicts involving multiple stakeholders
  • Insurance and personal injury matters with disputed liability
  • Multi-party disputes requiring structured negotiation and coordination
  • Organizational and institutional conflicts

Mediation & ADR Experience

  • Credentialed Mediator since 1999
  • Conducted numerous multi-party mediations and facilitations
  • Handles complex disputes involving individuals, organizations, and institutions

Extensive experience resolving:

  • Business torts and commercial conflicts
  • Employment and workplace disputes
  • Insurance and personal injury claims
  • Real estate and homeowner association matters

Best Suited For

  • High-conflict or seemingly deadlocked disputes
  • Multi-party mediations requiring active facilitation
  • Cases where prior settlement efforts have stalled
  • Complex disputes involving competing interests and emotional dynamics
  • Matters requiring persistence, creativity, and sustained engagement
  • Organizational or institutional conflicts involving multiple stakeholders

Training, Teaching & Leadership

  • Trainer and Mentor – National Conflict Resolution Center (NCRC)
  • Instructor – Mediation Skills, University of San Diego School of Law

Facilitator of mediation, conflict management, and DEI programs for:

  • Universities
  • Government agencies
  • Corporations
  • Community organizations

Trainer for:

  • Theory and Practice of Mediation (NCRC)
  • Conflict management and communication programs
  • Diversity, Equity & Inclusion (DEI) initiatives

Professional Experience (Legal Background)

  • Over 40 years of civil litigation experience, including 6 years as in-house counsel for a publicly traded company

Represented both plaintiffs and defendants in:

  • Business litigation
  • Employment disputes
  • Real estate matters
  • Insurance claims and professional malpractice defense

Credentials & Affiliations

  • Member – California State Bar (since 1982)
  • Member – San Diego County Bar Association
  • Panel Mediator – San Diego Superior Court Civil Mediation Panel
  • Member / Speaker / Board Member – Association of Attorney Mediators
  • Mediator – California Association of Realtors

Education

  • Juris Doctor (J.D.) – New England Law Boston (1981)
  • Bachelor of Arts (Government, Economics) – Franklin & Marshall College (1978)

Professional Strengths

  • Extensive experience in complex, multi-party disputes
  • Proven ability to resolve high-conflict and deadlocked cases
  • Strong background in both litigation and mediation
  • Deep expertise in conflict resolution training and facilitation
  • Consistent track record of bringing difficult cases to resolution

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