What is virtual family mediation, and how does it work?

Virtual family mediation is mediation conducted remotely by video conference rather than in a single physical location. The process mirrors in-person mediation: the mediator meets with the parties, may hold joint sessions and private breakout sessions, and helps the parties work toward an agreement — but everyone participates from wherever they are, using video technology. Private caucuses are handled through separate virtual breakout rooms, preserving the confidentiality of each side’s discussions with the mediator. Virtual mediation became widely used out of necessity and has remained popular because it works well for many families. For separated parents who may live in different cities, or who prefer not to be in the same room, it offers a practical and effective way to resolve family disputes without the logistics and stress of an in-person meeting.